Refunds
How refunds work.
A handshake, not a hostage situation. If we fall short, you shouldn’t have to chase us: the free month or the refund comes to you without asking. Here is exactly what happens.
The 90-day guarantee (monthly packages)
On day one we write down your baseline — your Google Maps rankings for the searches that matter, and your review count — and hand you a copy. If neither has improved in 90 days, your next month is free, applied automatically. You never have to ask.
When you check out
The moment you pay, you're covered. We email you within 24 hours to confirm the details and get started — within 3–5 business days at the very latest. If we don't reach you in that window, or we can't deliver what you paid for, your charge is refunded in full, automatically.
Scoped and quoted work
For range-priced work, checkout charges the low end of the range. We confirm the details with you before doing the work, and only ever charge more with your explicit go-ahead.
Photo & Content Day and the Street View tour
These add-ons rely on a local photographer. If we can't get someone to you within 3–5 business days, your charge is refunded automatically. If the scope turns out bigger than the price covers, we tell you before any extra charge and before any work begins.
If you change your mind
For a website or another one-time build: a full refund before we start work, everything back except 15% once we’ve started, half back after you’ve seen a first draft, and after launch the work is yours. We can always refund more, and on a monthly plan cancelling never costs extra. The details are on our client terms page.
Reaching us
Refunds and questions: email Honeybloomstudios@proton.me. The specific terms of your engagement are the ones in your written agreement.
Last updated 7 September 2026. Written in plain language. The specific, binding terms of any engagement are the ones in your written agreement.